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Rejoinder

24 janvier 2008, 00:00

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lexpress.mu | Toute l'actualité de l'île Maurice en temps réel.

We refer to the article entitled Customer What? (under the subheading A posh Indian Restaurant in Port-Louis) in page 8 of l?express issue of 17th January 2008 and take note of the contents therein.

ABC Foods (Chue Wing & Co. Ltd) feels that one of its main lines of product, Yeo?s, has been portrayed in a negative light. The article contains the term ?offending sauces? when referring to Yeo?s tomato and sweet chilli sauce. We believe that this article causes prejudice to our products and that the adjective ?offending? was totally unwarranted, more so because Yeo?s is a respected household name in the customer goods sector and is manufactured locally under license from Yeo Hiap Seng Ltd from Singapore.

At ABC Foods, we are dedicated towards serving our customers by offering them nothing but the highest quality products. Established in 1931, our presence over 75 years later is a proof of our continued success in Mauritius. The words in our logo ?The House of Quality and Service? are not meant as a mere marketing tagline but speaks volumes about our values and beliefs.

As an organisation that considers its customers as the source of all its success, we pride ourselves in making sure that our ethical credentials are not tarnished. We therefore find the choice of the terms in the article unsolicited whereby the product of ABC Foods portrayed as ?offending? is stated as a fact without any justification or counter explanation.

<B>The management of ABC Foods (Chue Wing & Co Ltd)</B>

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